General
Why does Edited by a Pro require me to provide my e-mail address?
We want to do the best job possible editing your work. To do this effectively, we may need to ask you a few clarification questions via e-mail. We will not sell your e-mail address to anyone; it will stay safely in our database.
Is there anything Edited by a Pro doesn’t edit?
Yes. We do not edit propaganda or materials meant to inspire hate. We also don’t accept work that’s been plagiarized. Finally, we don’t currently edit books or technical writing (think lots of acronyms and jargon).
How did you arrive at your prices?
Our prices are competitive, but they aren’t the absolute cheapest. While the economy calls for all business owners to restructure their prices to stay in business, we take pride in providing top quality work and aren’t willing to simply give it away.
Why did you establish Edited by a Pro?
When we say it’s our mission to copy edit the world, one document at a time, we mean it. It’s a selfish thing, really. We editors can’t turn off our natural instinct to edit things, which can get frustrating in today’s society. I’d prefer chocolate mousse to chocolate mouse, and I think it would be much more pleasant to order dessert (rather than desert) after dinner. We’re constantly mentally editing everything we read anyway, so we might as well get paid for it.
At Edited by a Pro, it’s our goal to promote and create a culture that, once again, values proper grammar and spelling. If we can accomplish this mission, the world truly will be a better, happier and less confused place. (Trust us.)
I don’t understand your logo. Why aren’t “edited” and “pro” capitalized? And what’s with the “by”?
The three red lines under the “e” in “edited” and the “p” in “pro” are proofreading marks that instruct the writer to capitalize that letter. Further, the “by” is being added in using a caret, another proofreading mark. It’s our cute way of expressing what we do.
Security
What I need edited is confidential and important. Can I trust Edited by a Pro?
Yes. We want to stay in business. Releasing our clients’ information is illegal and is not something we’re interested in doing.
What security measures do you use to ensure my information is safe?
Our order process makes use of some of the best security measures available on the Internet, including Equifax/Geotrust SSL certificates and Authorize.net gateway technology. In fact, our entire site incorporates Secure Sockets Layer (SSL) technology. What does that mean for you?
An SSL Certificate enables encryption of sensitive information during online transactions. Each SSL certificate contains unique, authenticated information about the certificate owner (that's us), and a certificate verifies the identity of the certificate owner when it is issued. To learn more, click on the links for each.
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How does SSL encryption work?
Imagine sending mail through the postal system in a clear envelope. Anyone with access to it can see the data. If it looks valuable, they might take it or change it. An SSL Certificate establishes a private communication channel enabling encryption of the data during transmission. Encryption scrambles the data, essentially creating an envelope for message privacy.
Each SSL Certificate consists of a public key and a private key. The public key is used to encrypt information and the private key is used to decipher it. When a Web browser points to a secured domain, a Secure Sockets Layer handshake authenticates the server (website) and the client (Web browser). An encryption method is established with a unique session key and secure transmission can begin. True 128-bit SSL Certificates enable every site visitor to experience one of the strongest SSL encryptions available to them.
How does authentication work?
Imagine receiving an envelope with no return address and a form asking for your bank account number. Every SSL Certificate is created for a particular server in a specific domain for a verified business entity. When the SSL handshake occurs, the browser requires authentication information from the server. By clicking the closed padlock in the browser window or certain SSL trust marks, the website visitor sees the authenticated organization name. In high-security browsers, the authenticated organization name is prominently displayed and the address bar turns green or blue when an Extended Validation SSL Certificate is detected. If the information does not match or the certificate has expired, the browser displays an error message or warning.
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That's nice, but what about my documents that I send to you?
Your documents are safe with us. We vet our staff to make sure we only hire the most qualified and reputable editors who have a passion for language. None of your documents are accessed by anyone other than your editor or his or her supervisor. Our editors understand the importance of secrecy surrounding trade secrets and legal documents, and our business revolves around keeping your business secure.